Closed Do not get any NX after voting

Discussion in 'Closed' started by M1k3, Dec 22, 2017.

  1. M1k3
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    M1k3 Member

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    I was in Hawaii on vacation for 2 weeks and was voting for NX everyday on my account. I come back and have zero NX as well as voted two more times and received nothing. Please help

    Username: [REMOVED]
    IGN: TasteAndSee
     
    Last edited by a moderator: Dec 22, 2017
    M1k3, Dec 22, 2017
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  2. Andreas
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    Andreas Donator

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    I am not seeing any votes for your account, have you ever received NX while voting?
     
    Andreas, Dec 22, 2017
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  3. M1k3
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    M1k3 Member

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    No I have never received any NX. I started voting at the end of November. I left December 1st to Hawaii and returned the 17th. I was voting every day and have been continuing to vote ever since. When I put in my username, Taste&See it does go through when usually if you get your username wrong it wont continue. I have not voted today you can try yourself it is just not registering for some reason.
     
    M1k3, Dec 23, 2017
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  4. AhLiGaddo
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    AhLiGaddo Well-Known Member

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    I think you forgot to vote again on http://www.gtop100.com/.

    In order to receive nx, you need to vote twice, on mapleroyals and gtop100. After you vote on mapleroyals, you will see "click here" link which directs to gtop100. From there you need to complete robot verification and vote again.

    Sorry about your lost nx btw
     
    AhLiGaddo, Dec 23, 2017
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  5. M1k3
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    M1k3 Member

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    No every time I went through the second process. Verify the animal usually and turn it. Once you verify you submit. I have received NX before on an account so that cannot be it. I appreciate the feedback.
     
    M1k3, Dec 23, 2017
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  6. Matt
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    Matt Administrator

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    We can confirm there is an issue on our side and will get back to you about this shortly.
     
    Matt, Dec 23, 2017
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  7. M1k3
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    M1k3 Member

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    ok thank you!
     
    M1k3, Dec 23, 2017
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  8. AhLiGaddo
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    AhLiGaddo Well-Known Member

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    Glad you guys found the issue. ! Good luck to both parties
     
    AhLiGaddo, Dec 23, 2017
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  9. Andreas
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    Andreas Donator

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    Your username contains an invalid character. What you need to do is send me a PM with a new username. Once that is done I will look into how much NX you are missing.
    https://royals.ms/forum/conversations/add
     
    Andreas, Dec 26, 2017
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  10. Andreas
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    Andreas Donator

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    If you can make sure your voting is working correctly now with your new username, I will add 120,000 NX to your NX balance.
     
    Andreas, Dec 28, 2017
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  11. M1k3
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    M1k3 Member

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    I just voted and received the NX. Thank you for your help!
     
    M1k3, Dec 28, 2017
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  12. Andreas
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    Andreas Donator

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    Glad it works!
    Added the 120k NX as well.
     
    Andreas, Dec 28, 2017
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