Character Stucked

Discussion in 'Closed' started by Renan Sacadelae, Dec 24, 2017.

  1. Renan Sacadelae
    Offline

    Renan Sacadelae Member

    Joined:
    Dec 24, 2017
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    Hello,

    My character have been stucked after today maintenance. Even I try do log in with him, maple just close.
    Please help me.

    Character name: Sacadelae

    Thank you.
     
  2. Andreas
    Offline

    Andreas Donator

    Joined:
    May 31, 2014
    Messages:
    14,272
    Likes Received:
    4,335
    Gender:
    Male
    IGN:
    Egonic
    Level:
    19x
    You have to give more details than this. When Maple just closes, do you dc with an error code? Where are you when you dc?
     
  3. Denis Petinelli
    Offline

    Denis Petinelli Member

    Joined:
    Dec 24, 2017
    Messages:
    14
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    In my case, my character DC when i go to Henesys. when i pass the portal the error code : -2147287038 (Unknown error 0x80030002) appears and the game crash
     
  4. Andreas
    Offline

    Andreas Donator

    Joined:
    May 31, 2014
    Messages:
    14,272
    Likes Received:
    4,335
    Gender:
    Male
    IGN:
    Egonic
    Level:
    19x
    Have you downloaded the latest files released today? If you have, please post a screenshot of your mapleroyals folder, including last edited date, and file size.
     
  5. Denis Petinelli
    Offline

    Denis Petinelli Member

    Joined:
    Dec 24, 2017
    Messages:
    14
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    Andreas, i search for the files, but i don't see anything. Tell me, i need to download all the game again ?
     
  6. Muff
    Offline

    Muff Donator

    Joined:
    Sep 11, 2016
    Messages:
    4,338
    Likes Received:
    1,304
    Gender:
    Male
    Country Flag:
    IGN:
    MrMuff
    Level:
    155
    You need to download the new install file from today, and run that. It will overwrite the old files and replace them with the new ones needed to run the game.

    https://royals.ms/?page=download
     
  7. Denis Petinelli
    Offline

    Denis Petinelli Member

    Joined:
    Dec 24, 2017
    Messages:
    14
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    Thanks man, i think they'll release it with a manual patch, but ok, thanks for the help :D
     
  8. Muff
    Offline

    Muff Donator

    Joined:
    Sep 11, 2016
    Messages:
    4,338
    Likes Received:
    1,304
    Gender:
    Male
    Country Flag:
    IGN:
    MrMuff
    Level:
    155
    Haven't seen a manual patch for quite a while here. I would suggest you just download the 1.7 GB installer, as it will solve your issue.
     
    violaceopes likes this.
  9. Renan Sacadelae
    Offline

    Renan Sacadelae Member

    Joined:
    Dec 24, 2017
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    Hello guys! The problem is just dc that amoung other players have after the last maintenence. I reinstalled the game with the disponibilized latest version and the issue persists, but only when I open the game in the compatibility mode (windows 98) the dc comes! When I run the game without compatibility mode the game dont load, maple keeps on the white screen loading forever.

    Thanks for support!
     

Share This Page