Closed Unable to play on my character :(

Discussion in 'Closed' started by KingWalrus, Jan 7, 2018.

  1. KingWalrus
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    KingWalrus Member

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    IGN: LuklessSin
    Problem: Unable to log on to character
    Details: I started on this server months back and had 3 characters, 1 of them being a thief I named "LuklessSin". I believe i logged off on this character in an event area, specifically the anniversary map with the cake boss. Whenever i try to launch this character my game will crash, and I have tested to see if my other characters are working, which they are. I'm really not sure what to do about this so I'm hoping to get some feedback here since this character had all my mesos (can't remember the amount although I'm sure I had at least a few million) and various other items of value.
     
  2. Matt
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    Matt Administrator

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    You say the game crashes, do you get an error code?
     
  3. KingWalrus
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    KingWalrus Member

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    Sorry, should have posted this earlier but here's the error code
     

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  4. Andreas
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    Andreas Donator

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    Have you updated your files with the Christmas patch? If yes, please post a screenshot of your mapleroyals folder, and include file size + last edited date.
     
  5. KingWalrus
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    KingWalrus Member

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    I did update before attempting to play, then after encountering the issues with my character attempted to reinstall the game. All of this was on January 6th, 2018. The folder is 2.3 gb large, 2,367,486 kb large if you need a specific amount.
     

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  6. Andreas
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    Andreas Donator

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    Your files are very outdated, if you downloaded the setup from the Download page you likely used the old one. In any ways, please download and install the latest setup: https://royals.ms/?page=download
     
  7. KingWalrus
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    KingWalrus Member

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    Alright now i feel so stupid lol, turns out I was using an old downloader so using the new one to reinstall fixed the issue immediately, thanks for helping me out and sorry for wasting your time
     
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  8. Andreas
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    Andreas Donator

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    No problem at all, you are definitely not alone in having done that. Glad it works for you! :D
     

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