Windows 10 2 error codes! Help please!

Discussion in 'Closed' started by Saraa, Feb 15, 2018.

  1. Saraa
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    Saraa Member

    I bought a new computer and it has windows 10. I have getting two different error codes. I will post pictures. Can someone please help me? I did follow the thread regarding these codes, but nothing worked. Thanks in advance.

    Sara
     

    Attached Files:

  2. vvisord
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    vvisord Well-Known Member

    Have you tried running it in compatibility mode? That would likely solve that first error there.
     
  3. Saraa
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    Saraa Member

    I right clicked the file and tried troubleshooting it and that wouldn’t work. I’m not sure what else to do as this is the first time I’ve owned a computer with Windows 10. How do I run it in compatibility mode?
     
  4. vvisord
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    vvisord Well-Known Member

    Right-click the program (not the shortcut) and click "Properties". There should be a tab in that window titled "Compatibility". Check the box that says something like "Run in compatibility mode". Below that, there's a drop box with a bunch of older Windows OS's. I chose Windows XP and that worked for me, but you can pick any of them, doesn't matter that much. Click OK when you're done and see if it works :)
     
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  5. Saraa
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    Saraa Member

    I appreciate your help and I will definitely try that! I am currently at work, but once I get a chance when I get home I will follow these instructions! I will let you know if it works or not! And again, thank you for helping!
     
  6. vvisord
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    vvisord Well-Known Member

    No problem :)
    As for the second error, I don't know what it is, but if I had to guess I'd say restarting your computer would fix it
     
  7. Saraa
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    Saraa Member

    I tried what you said and it’s still not working
     
  8. vvisord
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    vvisord Well-Known Member

    What OS are you running it in compatibility for?
     
  9. Saraa
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    Saraa Member

    I tried everything even all of the window options it gives.
     
  10. vvisord
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    vvisord Well-Known Member

  11. Saraa
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    Saraa Member

    I had a friend help me last night. He gave me a link to download a drivers on my computer and it worked after that! Thank you for your help!
     
  12. vvisord
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    vvisord Well-Known Member

    Glad you got it solved! And definitely don't be afraid to ask the forum for help again if you run into any more problems in the future ~f2
     

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