Closed Account blocked at login screen

Character Name: JaniterXD
Last thing you did: Check on NX(?) <--- Don't really remember, it has been at least 2 week I think
Why do you think you got banned?: I have no idea..... Could it be because I'm trying to log in from Italy rather than TW which is where I typically log in?
Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection

 

Can you list all the characters you own?

 

If I remember correctly, there’s just two character in my account. One being the shadower JaniterXD and the other is a beginner called j3rkingoff that I barely touched(real low in terms of level.)

 

Your account is connected to a banned account with the characters "MajorHoe" "LoveDoII" and "Cayx". Do you know these IGNs?

 

My username of the banned/deleted account is censored for privacy. I do not know any of those IGNs.

 

Checked out and unbanned. Sorry for the inconvenience!