Closed Ban Appeal

Discussion in 'Ban Appeal' started by Seraphos, Apr 19, 2018.

  1. Seraphos
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    Seraphos Member

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    Character Name: Seraphos
    Last thing you did: Came back a couple months ago from a long break to my character entirely stripped of everything, thinking someone hacked into my account I stopped playing altogether
    Why do you think you got banned?: No idea
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.
    What GM banned you (optional): N/A
     
  2. Tim
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    Tim Administrator

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    do you use the same login information anywhere else?
     
  3. Seraphos
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    Seraphos Member

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    I don't believe so, this was the only private server I joined
     
  4. Tim
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    Tim Administrator

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    thats not just limited to maplestory private servers, data gets stolen and leaked from many online services
     
  5. Seraphos
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    I've only used the password on trusted websites, so that could have been a possibility, but why would my IP have been banned? This must have happened after I got all my items stripped since I could login at that point in time
     
  6. Tim
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    Tim Administrator

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    when did you last log in?
     
  7. Seraphos
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    Honestly it's been a long time to clearly remember, Last thing I remember I sold an event chair for ~2b. I posted a thread on here last year selling it so it had to have been around this time last year
     
  8. Seraphos
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    Seraphos Member

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    Would there be any specific reason as to why I would be IP banned? I never used a VPN nor have I ever used hacks/exploits
     
  9. Tim
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    Tim Administrator

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    your account was logged in on by a malicious player in the past as they knew your login details, you need to change your password on www.royals.ms
     
  10. Seraphos
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    Seraphos Member

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    I've done that and it still tells me that my account is banned and that my IP is banned as well in another window
     
  11. Tim
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    Tim Administrator

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    you should be able to log in now
     

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