IGN: FluffyNinjaw Problem: Character lost 10 levels. Details: Hey. I haven't played in a while. I finally hit level 120 - I believe this was before the new source. I just logged in after months of not playing and my character is now back to being a Crusader at level 110. AP has also been reset, but I imagine this is just from the new source. Thanks.
We have not received any reports of characters losing levels with the new source update, and that you out of hundreds of thousands of characters would be affected is very unlikely, furthermore we don't keep records that far back, meaning I will not be able to confirm this, and cannot offer you any sort of refund.