Closed RP equip gone missing

Discussion in 'Closed' started by SnailSnail, Jul 12, 2018.

  1. SnailSnail
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    SnailSnail Well-Known Member

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    Problem: RP equip was gone
    Details: When I logged into my account today, I found the sweetwater grip(RP equip)I bought the day before yesterday was gone.
    I am very sure that I did not discard that.
    Sorry about my poor english :(
     
    SnailSnail, Jul 12, 2018
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  2. Dipp
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    Dipp Donator

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    Same here, missing Luxury Pearl Label Ring :/
     
    Dipp, Jul 12, 2018
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  3. Purrday
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    Purrday Donator

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    luxury peral label ring and the baby word bubble ring for me xd
     
    Purrday, Jul 12, 2018
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  4. sch1z0phern1cs
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    sch1z0phern1cs Donator

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    I've lost the Bunny Word Bubble Ring, can an Admin assist in returning these lost items to us?

    EDIT; I just noticed another RP item that has been missing from my inventory, it is a cape that looks like the Sweetwater cape, but is red and has a yellow patch on it. I do not recollect the name, and it is not in the cash shop anymore. [​IMG] I've only remembered about it because I saw a character online last night with it.
     
    Last edited: Jul 12, 2018
    sch1z0phern1cs, Jul 12, 2018
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  5. Matt
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    Matt Administrator

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    Sorry for this issue. If everyone could please provide your IGN's so we can investigate and refund you the appropriate RP would be appreciated, and we will look into it shortly.
     
    Matt, Jul 12, 2018
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  6. Catera
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    Missing RP NX: Sweetwater Hat, Sweetwater Cape (both worth 5RP each, total 10RP)

    I also believe it's only the newer items that have disapeared.
     
    Catera, Jul 12, 2018
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  7. sch1z0phern1cs
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    sch1z0phern1cs Donator

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    IGN: pmipdiddy and Polymorph

    Missing the red with yellow spot cape on 'pmipdiddy' , and missing Bunny Word Bubble Ring on 'Polymorph'
     
    sch1z0phern1cs, Jul 12, 2018
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  8. Dipp
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    Dipp Donator

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    Dipp, Jul 12, 2018
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  9. Lmelody
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    Lmelody Donator

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    missing sweetwater spear, G Clef quote ring
     
    Lmelody, Jul 13, 2018
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  10. Matt
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    Matt Administrator

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    We are currently looking into this issue.
     
    Matt, Jul 13, 2018
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  11. QueenLexy
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    ign QueenLexy
    missing baby label ring and baby quote ring
     
    QueenLexy, Jul 13, 2018
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  12. sch1z0phern1cs
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    sch1z0phern1cs Donator

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    ign : Polymorph
    missing: Sweetwater tattoo

    i just lost a sweet water tattoo! on top of the "red cape with a yellow spot" and "Bunny Word Bubble Ring"!
     
    sch1z0phern1cs, Jul 13, 2018
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  13. Purrday
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    Purrday Donator

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    ign Purday
    Luxury Pearl label ring, baby word bubble ring
     
    Purrday, Jul 16, 2018
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  14. Matt
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    Matt Administrator

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    I've refunded the RP to your account. Sorry for the inconvenience.

    I've refunded the RP to your account. Sorry for the inconvenience.

    For the red cape you described, I would have presumed you would have already been refunded for this if it has been removed from the Cash Shop. For the Bunny word Bubble Ring; I've refunded the RP to your account. Sorry for the inconvenience.

    I've refunded the RP to your account. Sorry for the inconvenience.

    I've refunded the RP to your account. Sorry for the inconvenience.

    I've refunded the RP to your account. Sorry for the inconvenience.

    I've refunded the RP to your account. Sorry for the inconvenience.

    I've refunded the RP to your account. Sorry for the inconvenience.
     
    Matt, Jul 16, 2018
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  15. Matt
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    Matt Administrator

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    I've refunded the RP to your account. Sorry for the inconvenience.
     
    Matt, Jul 16, 2018
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  16. SnailSnail
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    SnailSnail Well-Known Member

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    Thank you very much :)
     
    SnailSnail, Jul 16, 2018
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