Closed Ban appeal

Discussion in 'Ban Appeal' started by jdj123, Aug 14, 2018.

  1. jdj123
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    jdj123 Member

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    93Eclipse39
    Character Name: 93Eclipse39
    Last thing you did: Training at ulu2 (most likely, explanation provided in next line)
    Why do you think you got banned?: To be honest, I have no idea. I had last played about a year ago, and decided to log in today to pick things up again, and found myself banned
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional): NA
     
  2. Hampa
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    Hampa Donator

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    Your account was hacked because of poor account security, we blocked your account out of precaution. You need to change your password at the control panel on royals.ms and let us know when you've done that so we can lift your ban.
     
  3. jdj123
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    jdj123 Member

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    Hi Hampa, I have changed my password.

    May I know if any items lost will be compensated?
     
  4. Muff
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    Muff Donator

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    Unfortunately, as it was an issue of poor account security and not something on our end, compensation can not be given out.
     
  5. jdj123
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    jdj123 Member

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    Will the account at least be unblocked now that I have changed my password?
     
  6. Tim
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    Tim Administrator

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    yes, otherwise there would be no purpose of changing the password.
    you should be able to connect now
     

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