Closed Lost onyx apple

Discussion in 'Closed' started by Hana, Jul 17, 2018.

  1. Hana
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    Hana Member

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    IGN: iFuyuki
    Problem: Onyx apple disappeared
    Details: Today, when i logged into my account i went to HT and when i was inside, checked my inventory and all my onyx apples were gone.

    Yesterday, 20:00 server time i went to look for a BF and i used only 1 onyx. I had about 50 onyx apple i don't remember exactly.

    Today in HT a friend lend me 5 onyx and i used only 3. Then i bought 10 and return 3 to her. So now i only have 7 onyx in my inventory.

    I hope u can solve my problem. Thank u for ur time.
     
  2. Kibito
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    Kibito Well-Known Member

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    Do you recall losing anything else? If so it’s definitely possible you were hacked - please change your password if you haven’t already. Otherwise do you remember doing anything out of the ordinary while at bigfoot which may have caused apples to get lost or used?
     
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  3. Hana
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    Hana Member

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    Thanks for reply.

    No, nothing else disappeared. I remember had 50 or 51 onyx apple before going to bf and only used one. After that I waited a few minutes to go to the cake (it was the first time i went to the event) and then log off. Next day, the first thing I did was go to HT.

    Ps: always, to use onyx apple I open the inventory and click on it, that's why I know that I only used one.
     
  4. Kibito
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    Kibito Well-Known Member

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    Sorry for the late reply. I regret to inform you no refund can be offered without screenshot proof, as there is no other way to verify you had the apples initially. :(
     
    Yan likes this.

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