Can't Get Passed Character Selection Page - Help

Discussion in 'Closed' started by Phenol, Sep 22, 2018.

  1. Phenol
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    Phenol Donator

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    Updated to new patch.

    Once I enter character PIC, it dc and says "Unable to connect to game server" and brings me back to login page.

    Please help.
     
  2. Phenol
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    Phenol Donator

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    I'm still unable to login.

    I'm using latest patch, downloaded yesterday.

    Please advise and help.
     

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  3. Joez
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    Joez Well-Known Member

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    Same issue. It randomly fixed itself at some point yesterday after I'd reinstalled twice, but has recurred after I ran a clean boot + windows updated this morning.

    Have tried reinstalling, uninstalling and then reinstalling, turning off my antivirus and turning off windows defender.
     
  4. Joez
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    Joez Well-Known Member

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    Update: I've somehow managed to fix it again... for now. I turned my antivirus back on, scanned my computer and then whitelisted MapleRoyals.exe if that helps.
     
  5. Phenol
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    Fixed. Culprit was Antivirus (I'm using free version of Avast).

    Must turn off entire antivirus (not just some components).

    Thanks for the help.

    THREAD CLOSED.
     

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