Closed error code: -2147287038 (Unknown error 0x80030002)

Discussion in 'Closed' started by Elphelt, Sep 30, 2018.

  1. Elphelt
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    Problem: error code: -2147287038 (Unknown error 0x80030002)
    Details: looks like my issue may be with a duplicate item. I can`t log on my accounts,
     
    Last edited by a moderator: Sep 30, 2018
  2. Andreas
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    Please further explain what you are doing when you receive this error message.
     
  3. Elphelt
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    It goes like this

    1. Run the game
    2. Login to game
    3. Select a server and join server
    4. Game crashes with “error code: -2147287038 (Unknown error 0x80030002)”

    Game is updated with newest version. So I’m amusing it might be a Character Issues
     
  4. Andreas
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    Please stay logged out of the account and I will be looking into it.
     
  5. Elphelt
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    thank you for your time.
     
  6. Andreas
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    It's impossible that you got that far on the account with the character name you provided, you have not given accurate information.

    If I have to guess, you gave out your account username and not character name, and on a public forum that's not something you should do.
     
  7. Elphelt
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    I'm sorry, I think I was confused, how about "Ramlethal"? I hope this time it's the right one. because i'm having a hard time to remember my character name, it feels like almost 6 month ago
     
  8. Andreas
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    That seems more accurate, thank you, will look into this.
     
  9. Elphelt
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    thank you again
     
  10. Andreas
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    I am not seeing any problems that would be explained by a problem server sided.
    It very much seem like you are using outdated files, I would suggest you delete your MapleRoyals folder and reinstall: https://royals.ms/?page=download
     
  11. Elphelt
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    thank you so much, Andreas, it is working.
     
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