I re-downloaded the game because I was having this issue and its still present, unfortunately. the client launches fine but as soon as I hit 'OK' for my 6 digit pin I lose audio immediately and the client abruptly closes with no message of any kind. I haven't had this issue before so I am assuming its potentially a bug related to the new update. Please let me know what steps I should take to resolve this! thank you and enjoy your days!
Would also like to bump this, as I'm experiencing the same problem as well.. It just randomly freezes crashes after you enter your pic and try to enter the game.
Have you all tried to reinstall the game? What were you all doing on your character prior to experiencing this issue?
Once I'm in I have no problems. It's when I log out and log on the next day that it stops working again. I spent last night training on my cleric at coolie zombies and then I went to Hene and turned in red envelopes. After that I logged off and went to bed. Got home from work today and am unable to get on again. I just tried reinstalling with no luck. Putting in the PIC causes the window to freeze and close with no error message/code.
After reinstalling I'm occasinally getting error code: -2147221008 (Colnitialize has not been called.) between crashes without errors. EDIT: I used task manager to close any background applications like Discord and Skype and fully closed Chrome as well. Didn't have any trouble logging in after that. Now that I'm in I'm afraid to close and test it further because I don't want to get stuck out again lol.
That error... basically you just have to launch the client multiple times. It's one of the most common errors.