Closed i think i have MAC banned

Discussion in 'Ban Appeal' started by johandry13, Feb 25, 2019.

  1. johandry13
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    johandry13 Member

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    Character Name: PandyBoy
    Last thing you did: i think was grind in Himes i guess, its was one year before !
    Why do you think you got banned?: i trying play for days, but so far i can´t, so... i was looking in the forum, and i find this :

    A) Close running background web browsers and applications.
    B) Restart your PC then retry.
    C) Open two clients and attempt to login to both.
    D) You have an invalid mac address on your computer. Check to see if you have all unnecessary network adapters disabled and try again. Steps to disable them can be found here: https://royals.ms/forum/threads/read-first-making-a-thread-in-character-issues.133018/
    Then try logging in.
    E) You are MAC banned. Submit a ban appeal.


    i try so many things so far, and this is the only idea i have now....

    PD : my problem is the famous "Unable To Connect The Game Server - Please try again later" and that is the reason, that´s is why i come here.

    Ban message when attempting to log in: i don´t have one.
    What GM banned you (optional): nobody.... i guess.
     
  2. Luna
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    Luna Donator

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    You are not banned, have you installed the latest files?
     
  3. johandry13
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    johandry13 Member

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    Yes, i install the last pacth, unistall, re-install,change the compatibility mode to every other mode possible, quit the firewall, windowns defender, antivirus, open 2 clients, move the original file to another route, copy and paste the original file to another route, i try log in with another count and still happen the same, this just happen with the mapleroyals, that why i don't have idea of what is the problem
     
  4. Tim
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    Tim Administrator

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    can you send me an inbox message with the MAC and IP address you're trying to connect on?
     
  5. Tim
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    Tim Administrator

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    your account, ip and mac arent banned
     
  6. johandry13
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    johandry13 Member

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    thanks for that
     

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