Closed DC when change cc and go to cash shop

Discussion in 'Closed' started by Tonyxleex, Apr 15, 2019.

  1. Tonyxleex
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    Tonyxleex Member

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    Problem: DC when change cc and go to cash shop
    Details: whenever i wanted to change channel or go to the cash shop i have 80% chance of dcing
     
    Tonyxleex, Apr 15, 2019
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  2. Kai
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    Kai Donator

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    Did you install the new files?
     
    Kai, Apr 15, 2019
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  3. Tonyxleex
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    Tonyxleex Member

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    srry i didnt mention, i have this problem since the day started to play royals
     
    Tonyxleex, Apr 15, 2019
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  4. Ohad
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    Ohad Donator

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    Are you also having trouble logging in sometimes?
     
    Ohad, Apr 16, 2019
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  5. Tonyxleex
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    Tonyxleex Member

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    Yeah, it pop up can’t connect the server, but still can connect after several a attempt.
     
    Tonyxleex, Apr 16, 2019
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  6. Ohad
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    Ohad Donator

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    Having the same issue. My theory is that it's related to the wifi we're connected to. Hopefully a staff member can finally enlighten us on how to fix this, or at least what's causing it, as I've seen this problem so many times with so many different people.
     
    Ohad, Apr 16, 2019
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  7. Tonyxleex
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    Tonyxleex Member

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    Nice theory, well~ we will just have to wait till someone know the answer for the problem, thnx for the reply duddy
     
    Tonyxleex, Apr 16, 2019
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  8. Eli
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    Eli Well-Known Member

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    Issues like this are usually local to your own computer/connection so at most I can just recommend some basic troubleshooting steps like turning your computer/internet off and on again. You can also try connecting an ethernet cable if you're currently on WiFi, running a clean boot, checking your system for any viruses/malware and/or a general system tune up.

    Google is a better resource than I am though!
     
    Last edited: Jul 8, 2019
    Eli, Jul 8, 2019
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