Unable to Login/PW Reset

Discussion in 'Closed' started by UndefinedPersona, Sep 12, 2019.

  1. UndefinedPersona
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    UndefinedPersona Member

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    When trying to log into the game, I'm given an incorrect password error. I know my password is right; I logged out and into the website a few times to make sure of that. I'm fairly certain it's an issue with my password itself--I use the same password for a lot of things, and some sites/services don't play nice with the special characters in it. How can I change my account password, and what would be my next step if changing my password doesn't work?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I'm not sure if the game is having issue with special characters in password

    I would advise you to make new account to play for now, as it is not possible to reset password till the new Control Panel is up
     
  3. UndefinedPersona
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    UndefinedPersona Member

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    Yep, made a new account with a new password (no special characters) and it worked fine. Guess I'll just use that account for the time being.
     

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