Closed Can't get past character selection

Character Name: Qabr
Last thing you did: Not sure, last logged on months ago
Why do you think you got banned?: Can't get past character selection, have tried what's written here and here.
Ban message when attempting to log in: "Unable to connect to game server, please try again later."
What GM banned you (optional):

 

You're not banned. Are your game files up to date?

 

Yes, just downloaded the files 3 days ago.

Using a Lenovo laptop with windows 10, have tried pretty much every compatibility setting available.

 

I usually run without compatibility mode on. Do you get kicked back to the login screen or does your game close completely after you enter you PIC?

 

I've tried without any compatibility mode on as well.

I get kicked back to the login screen. If I try logging in immediately, I get a message that I'm already logged in.

 

Are you still having login troubles?

 

Yes, I am.

 

Can you inbox me the mac address you are trying to connect with?

 

I can't see a MAC ban on any of your accounts. Is this still an issue?