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Discussion in 'Ban Appeal' started by EyalGoldberg, Jan 31, 2020.

  1. EyalGoldberg
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    EyalGoldberg Donator

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    Ban message when attempting to log in: This ID deleted or blocked
    What GM banned you (optional): ?
    uh i have never been playing at this server before as i have few friends who invited me to join them, but i cant log in so they said i need to ask for a fix this way
     
  2. Becca
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    Becca GM

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    It sounds like you're attempting to log in from a banned IP, have you tried resetting your router?
     
  3. EyalGoldberg
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    EyalGoldberg Donator

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    hi Becca and ys my friends asked me to use that method too but it does not seem to work as i still get that message above , cant log in
     
  4. Becca
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    Alright, hang tight while I let an Admin know :)
     
  5. EyalGoldberg
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    EyalGoldberg Donator

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    ok thank you :)
     
  6. Becca
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    Could you inbox me your IP and MAC address?
     
  7. EyalGoldberg
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  8. Becca
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    Are you using a VPN? You're attempting to log in from a previously banned IP.
    Try resetting your modem and let me know what happens! :)
     
  9. EyalGoldberg
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    EyalGoldberg Donator

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    been trying the modem resetting method like 15 times but still getting the same message as above
     
  10. EyalGoldberg
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    EyalGoldberg Donator

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    how come my IP adress is previously banned ? i only live with my parents who are both 50ish
     
  11. Muff
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    You may have to try using a PAID VPN to access the game, your account, IP, and MAC are not blocked but your Internet Service Provider may be blocking you from accessing the game.
     
  12. EyalGoldberg
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    EyalGoldberg Donator

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    VPN means changing the IP Adress right? i have no problem to buy that service tho my friends tells me that it is ilegal to use in this server so how do i do that?
     
  13. Muff
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    No, if you use a public VPN you can easily get caught up with a banned IP.
    If you use a private paid for VPN you should be okay to connect.
     
  14. EyalGoldberg
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    EyalGoldberg Donator

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    im sorry but i didnt understand my IP adress was not banned off the begining?
     
  15. Muff
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    Yes and IP addresses are assigned dynamically via the ISP, but if you have not yet even played the game and no one else in your household has and gotten banned, then your ISP assigned you a banned IP. Resetting the modem will usually fix it but sometimes it can be a few days to change over.
     
  16. EyalGoldberg
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    EyalGoldberg Donator

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    alright then if thisisthe fix for it ill have that VPN.
    thank you both for your time :)
     
  17. Gert
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    Are you able to log in now?
     
  18. EyalGoldberg
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    EyalGoldberg Donator

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    Good evening Gert.
    yes i purchased a private vpn and i am now able to log in , i am from israel and i been told the same problem i had have happend to many maplers in my country.
    can close and thank you all for the support!
     

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