Solved [Solution Given] Unable to log into control panel, but able to log into game

Discussion in 'Closed' started by Alan_Alan_Alan, Apr 17, 2020.

  1. Alan_Alan_Alan
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    Alan_Alan_Alan Donator

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    Hello,

    I'm able to sign into the game, but I can't sign into the new control panel.

    Thanks
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You got stuck at which part?
    Control Panel says wrong password or?
     
  3. Alan_Alan_Alan
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    Alan_Alan_Alan Donator

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    upload_2020-4-17_9-28-33.png
    "You've entered an unknown username and password combination"
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    No idea what's this, guess have to wait for Staff to check
     
  5. Alan_Alan_Alan
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    Alan_Alan_Alan Donator

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    In case people look at this thread and have the same problem:

    If your password is longer than 12 characters, try entering the first 12 characters
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Karven probably set the new limit to 12 already, he will adjust back the limit when new client is out

    unknown-20.png
     

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