Says my password is wrong after the new patch

Discussion in 'Closed' started by Adi, Apr 18, 2020.

  1. Adi
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    Adi Member

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    Hello,
    my character's name is XNevermindX.
    I know my username and password my user by heart, never make a mistake on that.
    Since I downloaded the new patch, I can't log in.
    I enter the details and the regular password and it says: "This is an incorrect password. Please try again."
    I would like someone to contact me and check if everything is ok with my account?
    Thank you for your help.
     
    Adi, Apr 18, 2020
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  2. Sive
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    Sive Donator

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    had the same problem, it seems password werent allowed to be 12 letters long before this update but yours (and mine since i had the same problem were), so try your first 12 letters, thats your new password.
     
    Sive, Apr 18, 2020
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  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    reset your password if wanna be longer than 12
     
    Dave Deviluke, Apr 19, 2020
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  4. Adi
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    Adi Member

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    Thank you, I typed the first 12 letters of the old password and logged in. It's working.
    Thanks for your help :)
     
    Adi, Apr 19, 2020
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