Exceptions for VPNs?

Discussion in 'Closed' started by Jakeeer, Apr 19, 2020.

  1. Jakeeer
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    Jakeeer Member

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    So I've been unable to play since the start of quarantine because of the ISP blockage that was going around. I actually managed to log in once with a VPN, but when I tried to use it again I got banned from that location (I am assuming for security reasons). Is there anyway to exempt my account from this security measure so I can play using a VPN?
     
    Jakeeer, Apr 19, 2020
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    9th likes this.
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Royals Staff did not block any ISP, it just happens randomly
     
    Dave Deviluke, Apr 20, 2020
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  3. Jakeeer
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    What can I do then
     
    Jakeeer, Apr 20, 2020
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Apr 20, 2020
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  5. Jakeeer
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    I am aware that it was fixed in most areas, but unfortunately not mine. I've been keeping close attention to when it would get fixed and for me it hasn't yet. I tried uploading a picture but I don't know how, but the error I get is:
    "Unable to connect to the game server. Please try again later"
     
    Jakeeer, Apr 20, 2020
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    try clean install of the latest game files
     
    Dave Deviluke, Apr 21, 2020
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  7. Jakeeer
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    Sorry for the late reply I was waiting for the new patch. Unfortunately the same problem
     
    Jakeeer, Apr 24, 2020
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Just to confirm, you are unable to even launch the client right?

    The moment you try to load Royals = "Unable to connect to the game server. Please try again later"
     
    Dave Deviluke, Apr 24, 2020
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  9. Jakeeer
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    I can log into my account, but right before I enter the game (after entering the character menu and inputting pin) I am put back to the loading screen.
     
    Jakeeer, Apr 29, 2020
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  10. Dave Deviluke
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    Dave Deviluke, Apr 29, 2020
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