Not Able to Log In

Discussion in 'Closed' started by theonechach(1), Apr 21, 2020.

Tags:
  1. theonechach(1)
    Offline

    theonechach(1) Member

    Joined:
    Apr 21, 2020
    Messages:
    2
    Likes Received:
    1
    Country Flag:
    Guild:
    Vast
    To whom it may concern,

    My username is theonechach and I am not able to log into the Mapleroyals application. I get an incorrect password response though I know it is an error because I am sure of what my password is. When I try to log into the forum it says this user does not exist. When I try to log into the control panel I can log in and I have access to everything. If you can help with this it would be appreciated!

    Best,

    Chris
     
    theonechach(1), Apr 21, 2020
    #1
    MethCoffee likes this.
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    login with first 12 characters of your password for now in the game

    this bug will be fixed at next server check
     
    Dave Deviluke, Apr 21, 2020
    #2
  3. theonechach(1)
    Offline

    theonechach(1) Member

    Joined:
    Apr 21, 2020
    Messages:
    2
    Likes Received:
    1
    Country Flag:
    Guild:
    Vast
    Thanks! I just tried this but got the same incorrect password message. When will the server check be scheduled?
     
    theonechach(1), Apr 21, 2020
    #3
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    they are trying to fix all the issues together, probably within a week?

    if you are still unable to login, reset your password to something shorter
     
    Dave Deviluke, Apr 21, 2020
    #4
  5. Cptslipyfist
    Offline

    Cptslipyfist Member

    Joined:
    Jul 4, 2019
    Messages:
    11
    Likes Received:
    4
    Gender:
    Male
    Country Flag:
    IGN:
    Cptslipyfist
    Level:
    167
    Guild:
    Peach
    I'm having this same issue and I've tried changing PW and still unable to login on the client.
     
    Cptslipyfist, Apr 21, 2020
    #5
  6. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    The above issue is regarding password, you are facing it as well?
     
    Dave Deviluke, Apr 21, 2020
    #6
  7. Cptslipyfist
    Offline

    Cptslipyfist Member

    Joined:
    Jul 4, 2019
    Messages:
    11
    Likes Received:
    4
    Gender:
    Male
    Country Flag:
    IGN:
    Cptslipyfist
    Level:
    167
    Guild:
    Peach
    Yes, I know my password is correct since I changed it twice.
     
    Cptslipyfist, Apr 24, 2020
    #7
  8. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    have you downloaded the latest client though

    the issue mentioned happened at April 18th client
     
    Dave Deviluke, Apr 24, 2020
    #8

Share This Page