Closed Ban appeal

Discussion in 'Ban Appeal' started by Pims, Apr 27, 2020.

  1. Pims
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    Pims Member

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    Character name : nero
    Last thing i did : idk it was 5 years ago
    Why do you think you got banned?: poor security
    Ban message when attempting to log in: this is an id that has been deleted or blocked from connection.
     
    Pims, Apr 27, 2020
    #1
  2. Gert
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    Gert GM

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    You're not banned, please try restarting your router and internet modem for me.
     
    Gert, Apr 27, 2020
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  3. Pims
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    I tried, but to no avail.
    Could it be that my account is deleted?
     
    Pims, Apr 28, 2020
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  4. Gert
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    Gert GM

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    I don't think that's the case. Do you have any other characters?
     
    Gert, Apr 29, 2020
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  5. Pims
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    Pims Member

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    Since it was more than 6 years ago my memory is kind of gone. I don't know any more names at the moment, is it still possible to recover my account? Also when I try to vote it tells me I don't have any characters above level 15 which is kind of weird to me.
     
    Pims, Apr 29, 2020
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  6. Gert
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    Gert GM

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    I'm going to PM you and you can tell me your IP and MAC address so I can further look into it, hope that's alright.
     
    Gert, Apr 29, 2020
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  7. Gert
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    Gert GM

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    Neither your IP or MAC are banned, can you try to connect from a different network or through a private VPN?
     
    Gert, Apr 29, 2020
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  8. Pims
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    I have tried several VPN services but also didnt work.
     
    Pims, Apr 29, 2020
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  9. Gert
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    Gert GM

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    Are you able to log into the game now?
     
    Gert, May 2, 2020
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  10. Pims
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    No i am not but I guess ill just write it off since i dont even remember what was on there
     
    Pims, May 2, 2020
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