Closed Did i get banned?

Discussion in 'Ban Appeal' started by Alfahannen24, May 1, 2020.

  1. Alfahannen24
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    Alfahannen24 Member

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    Character Name: Alfahannen24/Alfahannen42
    Last thing you did: LPQ & Carnival PQ
    Why do you think you got banned?: No idea
    Ban message when attempting to log in: You have been disconnected from the login server. Please try again.
    What GM banned you (optional): -
     
    Alfahannen24, May 1, 2020
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  2. Johnny
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    Johnny Donator

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    You don’t seem to be banned. Can you please try restarting your computer and router?
     
    Johnny, May 1, 2020
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  3. Alfahannen24
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    Will do, thanks!
     
    Alfahannen24, May 1, 2020
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  4. Alfahannen24
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    Still says the same after doing both, am I 100% not banned?
     
    Alfahannen24, May 1, 2020
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  5. Johnny
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    Do you have any other characters? Could you try using another connection like a mobile hotspot?
     
    Johnny, May 1, 2020
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  6. Alfahannen24
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    I have other characters that I've tried to log into, but they all get the same message.
    I can't connect to a mobile hotspot unfortunately. :'(
     
    Alfahannen24, May 1, 2020
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  7. Johnny
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    Are you using a VPN?
     
    Johnny, May 1, 2020
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  8. Alfahannen24
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    I tried using a VPN, but then it said the connection was blocked..
    I'm so lost Mr.Johnny :'(
     
    Alfahannen24, May 1, 2020
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  9. Johnny
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    Most likely because the VPN you are using gave you a banned IP address.
     
    Johnny, May 1, 2020
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  10. Alfahannen24
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    How do i fix it? :(
    Edit: I've never actually played with a VPN in Mapleroyals, i'm sure you can check the ip logs. But i think i had it on whilst the actual game screen was on, is that why?
     
    Alfahannen24, May 1, 2020
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  11. Johnny
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    Most likely need to use a paid VPN, or get in contact with your ISP because it doesn't show that you are banned on our end.
     
    Johnny, May 1, 2020
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  12. Alfahannen24
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    Wait, i don't plan on using a VPN whilst playing Royals, neither do i have it on at all, that's the problem!
     
    Alfahannen24, May 1, 2020
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