Closed Unable to connect to the game server - Random DC to login screen

Discussion in 'Closed' started by Vector Ho, Apr 24, 2020.

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  1. Vector Ho
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    Vector Ho Donator

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    + IGN: VectorNL
    + Problem: I randomly get disconnected back to login screen (client does not close).
    + Details:
    Although my internet connection is stable and good, MapleRoyals sometimes randomly send me back to login screen.
    With the notice: "Unable to connect to the game server".

    This happens a lot of time, not only in boss runs but also when I do nothing, afk.
    This dc issue comes randomly, I can not know when it's coming.
    When it comes, the MP does not decrease when I'm using skills, players around me keep walking in the same place (like lag/connection issue), can not click NPC.

    Here is a video of it. Although this was recorded before Update 65, it still remains the same for this case (can skip to 00:25):



    Is there any reason of it? Also it will be good to know the solution as well.
    Thank you and best regards.
     
  2. Vector Ho
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    Vector Ho Donator

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    Revisit this as I have experienced this issue more frequently :(
     
  3. elitd
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    elitd Donator

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    Bump, I have the same problem as above starting from a few days ago, but can't seem to find anyone else who has the solution, tried resetting router/modem, resetting network settings, reinstalling royals and etc.
     
  4. siying0552
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    siying0552 Well-Known Member

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    Bump. Happened to me for more than a month :'(

    Edited: I tried opening 2 clients and its weird that only 1 dc while my other client works perfectly fine. It is as tho the dc is on a random basis.
     
    Last edited: Jun 1, 2020
  5. kinneparis
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    kinneparis Active Member

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    I got this issue today. Dced twice in boss stage CWK and in shao. All clients opended are dced str8 to login with announce "unable to connect to server".
    I have alrdy turn off antivirus, checked window updates, tested speed and still get this problem @@ Anyone got any solution?
     
  6. Vector Ho
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    Vector Ho Donator

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    I believe this is a network issue.

    One time I opened both MapleRoyals client and another private server client, then I got DC back to login screen in both of them at the same time.
     
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