Closed error?not sure is that a bug.

Discussion in 'Ban Appeal' started by 07tanj, Nov 17, 2014.

  1. 07tanj
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    07tanj Member

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    IGN: not sure what is it.
    last thing i did. i think i am leveling up in gelom forest.
    Why do i think i am ban. i think i used my friend computer playing games.
    there isn't ban message. i can log in fine. i can see my charater and i can play my charater for less than a minutes but after few minutes in the map i will kick out' i mean log out without concrol. it has start a few day already. please help me fixing it as i am a stupit learner for computer.
     
  2. John
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    John Donator

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    If I don't know your character's name, there is nothing I can do.
     
  3. 07tanj
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    sorry. its name is NevercryDark
     
  4. 07tanj
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    07tanj Member

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    sorry, i need to tell you more about it. it happen to all my acounts and i can log it fine and doing fine in city center i mean no monster there. whenever i move to hit moster at other place i will recieve[ unable to connect the game server] ---log out without concrol. i have been a few not playing.
     
  5. John
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    John Donator

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    You are not banned so try logging in now.
     
  6. 07tanj
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    no.. {T.T} it still happening... one more reply please
     
  7. Katsuruka
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    Could you let us know if you are still having this issue, please?
     
  8. 07tanj
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    yes. i still suffering this
    i am doing fine with seleting the charater, but after i see my charater in the map , i will kick out and show[ unable to connect the game server] when i log in again, it shows [ you have already log in]....
    it's not internet problem, i can playing other game fine.
    i thing mapleroyals is the best server, it's simple and safe.. please help me
     
  9. Sila
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    Sila Donator

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    Have you tried rebooting your computer when you face this dc? Are you in a map with mobs?
     
  10. 07tanj
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    i have download and install mapleroyals again and change network as well. it doesn;t help.
    no, i didn't reboot it. how do i reboot? i can go to free market fine by clicking green bottom as soon as log in if not it will stuck in the map and log off [ unable to connect......try again later]. but when i move back to the original map or other map which have monster, it will happen again.
     
  11. Sila
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    Sila Donator

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    Restart your computer. Shut it down and turn it back on.
     
  12. 07tanj
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    i did restart so many time. as i shutdown and turn on.... what cause this ? i can move around the Freemarket and city center. if i go out for leveling i will stuck there......
     
  13. 07tanj
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    i was planning to donate 10 pounds in my account, but it seems i couldn't play...
    help me fixing, so i can donate to my account... please
    thanks
     
  14. 07tanj
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    it try it not works....
     
  15. 07tanj
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    yes. help me to the end.
     
  16. Matt
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    Matt Administrator

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    I'm going to try logging onto your character. What maps are you getting stuck in?
     
  17. Matt
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    Matt Administrator

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    I've logged on and this map is working for me:
    [​IMG]
     
  18. Matt
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    Matt Administrator

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    Please can you send me a screenshot of your file sizes like this:
    [​IMG]
     
  19. 07tanj
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    haha, i become famous..as you show me to public..but thank you for your help, really..[​IMG] [​IMG]
     
  20. 07tanj
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    I can log in and i can see just like your photo, but in five seconds everything become frozen, and 'unable to connect the game server', i have played the other maple private server before mapleroyals. since i play mapleroyals i fall into it. never touch other server again, up to now. i just want to ask is that involve the error. how can i do, i have deleted it already. i can search internet and everything is fine..i have two computers, both aren't working.. that is all. I would really appreciate your help.
     

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