Closed ban, idk why

Discussion in 'Ban Appeal' started by Ricardo, Jul 3, 2020.

  1. Ricardo
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    Ricardo Well-Known Member

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    last thing i did: I have no idea, the last time I went in it was a couple of months ago, I think, I was alone in fm, it lasted about 10 minutes

    Why do you think you got banned?:
    I have no idea, I had a long time without playing, especially because of many problems with the new covid-19 virus

    I have always had problems when voting, that when I try to vote, it always tells me to wait a certain time to vote again, even if I have already had several days without voting



    Ban message when attempting to log in:
    This is an ID that been deleted or blocked from connection


    first of all, I apologize for my bad English I am using google translator

    Good morning, I would like to know the reason for my server ban, I had about 3 months more time without playing, very few times I only started a session just to greet friends, once at least or less, I voted very little 5 times a month or less, I am 6 years old on this server and the only mistake I made once out of ignorance was boting, I await your important response, thank you very much
     
  2. PaddysPub
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    PaddysPub Donator

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    Can you please list all of your characters?
     
  3. Ricardo
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    Ricardo Well-Known Member

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    Xdhs
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    I don't remember the others
     
  4. Tim
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    Tim Administrator

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    your accounts arent banned, perhaps the IP address you're trying to connect from is banned
     
  5. Ricardo
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    Ricardo Well-Known Member

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    and why would my ip be prohibited? or what would be the solution?
     
  6. Ricardo
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    Ricardo Well-Known Member

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    I have never had problems. Why would my ip be prohibited?
     
  7. PaddysPub
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    PaddysPub Donator

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    Because maybe a hacker used that IP before and it got recycled afterward. Have you tried restarting your router/modem already?
     
  8. Ricardo
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    Ricardo Well-Known Member

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    I have not tried to restart the moden. Could you tell me how you could do it correctly?
     
  9. PaddysPub
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    PaddysPub Donator

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    Turn it off, wait 30 seconds, turn it back on.
     
  10. Ricardo
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    Ricardo Well-Known Member

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    ready, problem solved. I already entered the game again. thank you
     
  11. PaddysPub
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    PaddysPub Donator

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    Welcome back!
     

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