I see. BiggestDong was caught botting back in 2022. However, the email registered to that account is the same one registered to ItemCatch....
No worries, does the IGN BiggestDong ring any bells, does it belong to you?
Hi there! :) Are those all of your characters or do you have any more? And are you the only person playing in your household?
Sorted out! :)
Ah okay, I see the problem now. For clarity you reached out to me in PMs last night asking why you weren't able to log in, and I recommended just...
ch14 checking in
Alright done and done! :) Enjoy your time away!
Hi there! :) You don't appear to be banned on our end, however your university dorm's wifi was unfortunately banned back in 2022. You will have...
I see, well, your other characters were: CurePoipoi (lv 162 mage) PurePoipoi (lv 91 mage) CorePoipoi (lv 135 mage) ColdPoipoi (lv 158 mage)...
Unfortunately there is nothing we can really do about that situation from a Staff's perspective. :( I'm really sorry about your item, maybe you...
Hi there! :) Is CarePoipoi the only character you own, or do you own more? If so please list them so I can check our records. additionally, I...
User hasn't reached out to my pm to recover the missing accounts. In addition to that, it looks like you were banned for major vote abuse back...
The MAC addresses provide via DM are not banned, misyeu has also informed me via PM that they are able to connect now so all is well! :) Please...
Are Staff not allowed to like things now? You kinda start to wonder why some people on Staff don't want to comment or say anything on feedback...
Thank you for your honesty, I will still get an Admin to doublecheck just to be sure because we don't issue a permanent ban for vote abuse if it...
Were you able to log in?
In our ban log it's marked down as this account as being bought or hacked. If you think this isn't the case then I can submit a request for the...
Thanks so much! :) It appears you were flagged for major vote abuse on our end. :( I will have to pass this over to the Admins to confirm a...
No worries! :) Thanks for your quick response! It appears you were flagged for major vote abuse on our end. :( I will pass this over to the...
Hi there! :) I'm not sure what you want us to do here, if you don't know anything we can't really help you figure out why you're banned, or...
Hi there! :) Using different PC/Laptops doesn't give a ban message, I've been here since 2014 and my PC definitely changed a few times haha I...
Hi there! :) You are not banned on our end, all of those character names come back as not being banned. I checked your IP as well and that didn't...
Hi there! :) Can you please list all of your characters if you have any more, thanks!
Hi there! :) You were banned because the character Volar does not belong to you. Can you explain where this account came from?
Hi there! :) Can you please list your other character IGNs so we can look into this further.
Separate names with a comma.
