Hello. You are actually not banned. It appears you are connecting from a banned IP. Normally this is due to your ISP assigning you a different IP...
I guess I’m confused. First, you are not banned so this is not a ban appeal. Second, yes, our administrators do have access to logs (I don’t as a...
Hello. I don’t have the ability to view those logs, but if you are missing items and your character was in a different location, then your account...
Hello. It sounds like your account was hacked due to poor account security. You can view more information on what we suggest for players here:...
I wasn’t the one who deleted it, but they actually don’t happen that much when you look at it from a wider perspective. Yes you were also apart of...
I’ve been relatively silent throughout this on forums since i’m sure my opinion on it isn’t the “popular” opinion, but wanted to stress something....
I have forwarded your information onto our administrators to review. I don't have access to view what we need to check out on our end. Not sure on...
As you wish. Closing appeal.
Hello. It doesn't appear that you are banned. Rather it looks like you are connecting from a previously banned IP. This is most likely due to your...
Hello. Please either post a s/b or a/w, or we will need to move this to the Trading sub forum (if you are only looking to trade).
Hello. Unfortunately, only our administrators can see/reply to those types of support requests due to the nature of the requests. You will need to...
It wouldn’t actually be someone on your hotspot. Normally its someone completely separate who was assigned the same public facing IP by your ISP.
Your hotspot is most likely sharing an IP with another banned account. You are not banned on our end. Not sure how you’d prompt your hotspot...
Hello. You were indeed banned due to the trade that happened previously. Due to the rule being implemented recently, you received a first offense...
Additionally, if you are still using NordVPN, it has been known to cause disconnections due to the Mac Address spoofing. May want to try without...
Hello. The new rule does not apply here as you were not buying gear for steep discounts from RWTers. The new rule is to crack down on players who...
Hello. I was able to verify that you are not banned. My suggestions for it crashing after the character selection screen would be: -Completely...
Hello. You have been permanently banned for participating in RWT. Can you explain the origin of the 12 B Coins that you obtained?
Hello! You have been banned for 1 month :) Enjoy your break!
Hello. I apologize for the delay. I have pinged our admins again. Hopefully one will be able to respond soon :)
Hello! I know I'm not Becca, but both of our names start with B so same thing :). Enjoy your mini break!
Locking the thread as this feedback has already been accepted. As Matt posted previously, if you have any concerns regarding staff, feel free to...
Hello. It doesn’t appear that you’re banned. Rather you are connecting from a banned IP (probably assigned by your ISP). Try restarting your...
You will either need to use one, use a different computer, or change your mac address. Unfortunately, we cannot unban the other user who is banned.
You are not banned, but you are sharing the same mac address as a banned user. Are you using a virtual machine?
Separate names with a comma.
