Please talk to Mrs Claus again and let us know if you receive the 1.5x exp coupon now.
Thank you for reporting, this issue should now be fixed.
Will see if we can fix this in the next maintenance, seems to always happens as those sign up maps are accidentally being counted as boss maps,...
Thanks for reporting, this is indeed a slight oversight. However, after looking into this a bit, it seems to be a little bit awkward for us to fix...
Thanks for reporting, and sorry about that. The Maplemas Lights, Versalmas Cactus, Christmas Tree and Maplemas Tree have been added to drops now.
[IMG] Hi Royallers, New files are required for this update! Click here to go to the downloads page to download and install the new setup. You...
Hi Royallers, There will be a patch on 23rd December 2025 for the release of Update 96.2 and the Thanksgiving and Christmas Events. The downtime...
Thank you for reporting. The bug has been fixed in this unscheduled maintenance, the mobs will now drop the correct items when the quest is in...
Hi Royallers, There will be a server check on 4th November 2025 at 02:00 Server Time (UTC), lasting approximately 15 minutes. You do not need to...
Hi Royallers, There will be a patch on 2nd November 2025 for the release of Update 96.1 for the Halloween Event. The downtime will begin at...
The last client chat message was likely a visual bug caused by adjusting the Legendary Spirit white scroll checkbox after the scrolling process...
I have refunded the 75k NX. You can purchase the slots again now if you wish. Sorry for the inconvenience.
Sorry for the wait. The equips have been refunded to MengzBandit via the Duey system, please talk to NPC Duey to retreive the equips, please let...
Sorry for the wait. The equips have been refunded to Xintong via the Duey system, please talk to NPC Duey to retreive the equips, please let us...
Did the recent unscheduled server restart today fix the issue? I am curious how this occured though, and I did try checking the fredrick storage...
We will be able to help restore the items, but we will need a little bit of time to verify item movements in the logs. Just so I make sure I...
We will be able to help restore the items, but we will need a little bit of time to verify item movements in the logs. Can you first confirm...
I believe this specificially relates to the Magic Scales pet equip combined with 3 pets and a ton of drops on the map, have you tried using the...
I have refunded the 200k NX. You can purchase the slots again now if you wish. Sorry for the inconvenience.
I have refunded 50k NX to Nuncher and 50k NX to Fionola. You can attempt to purchase the slots again on Fionola if you wish. Sorry for the...
We have stopped using google because the download limitations make it pointless after about 5 minutes. Do the two links currently on the...
I have refunded 200k NX to your account, you should be good to purchase again now, sorry about that.
Resolved in game
Let us know if the notifications are working more as you would expect since this recent server check!
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