My computer is Win8.1 When I want to play, I met this error, even I have tried the method from official guide: Right click on the client and click properties > compatibility tab Change the settings : Compatibility mode > Windows 7. Reduced color mode checked and 8-bit 256 color. Privilege level > run this program as administrator and click apply You might need to close Skype or any other programs completely and then open up the game, this works differently for different people so you may need to test what works for you. You can open the programs you closed after you launched the game After I tried, I still can't resolve this error code. How can I do to resolve this situation (except to use Win7?
I am getting the exact same problem. Tried everything and still can't get it to load. Anyone pls help??
Try switching to every version, click 'test the program' first. Keep switching until it loads. It works for me, I hope it will also works for you.