Closed Account Banned

Discussion in 'Ban Appeal' started by Anxious, Jul 19, 2024.

  1. Anxious
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    Anxious Member

    Joined:
    Nov 24, 2023
    Messages:
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    Gender:
    Male
    Country Flag:
    IGN:
    Anxious
    Level:
    136
    Guild:
    Ours
    All Your Character Names: BuccOff cant remember the rest its been awhile since i played i know i have a Hero and BM on the account
    Last thing you did: cannot remember
    Why do you think you got banned?: no idea i took a break
    Ban message when attempting to log in: This Id has been delete or Blocked from connection
    What GM banned you (optional):
     
  2. Stephen
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    Stephen GM

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    Hello,

    I will PM you for your account name to confirm a few things.
     
  3. Stephen
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    Stephen GM

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    All right, found your account.

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:
    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    I will be closing this report in the meantime, but you can still respond here if you have any questions.

    Good luck!
     
  4. Anxious
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    Anxious Member

    Joined:
    Nov 24, 2023
    Messages:
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    Gender:
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    Anxious
    Level:
    136
    Guild:
    Ours
    TYVM! i submitted the admin support
     
    Last edited: Jul 22, 2024

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