Closed Account blocked

Discussion in 'Ban Appeal' started by balloon, Jul 26, 2021.

  1. balloon
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    balloon Member

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    first account
    ALL Your Character Names: tehCkosong (1 char)
    Last thing you did: training at himes
    Why do you think you got banned?: no idea :( i was disconnected a couple of times not sure if that has to do with anything? maybe a wifi issue
    Ban message when attempting to log in: Your account has been blocked for using illegal programs or violating the game policy. You can login after Aug/25/2021 6.24am.
    What GM banned you (optional):

    2nd account
    ALL Your Character Names: boredtoon, cuttoon, there is one more but i cant rmb
    Last thing you did: if im not wrong sitting at fm?
    Why do you think you got banned?: no idea either :( i tried this account after the first was banned but cant use this account either?
    Ban message when attempting to log in: Your account has been blocked for using illegal programs or violating the game policy. You can login after Aug/25/2021 6.24am.
    What GM banned you (optional):

     
    Last edited: Jul 26, 2021
  2. Dasha
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    Dasha Donator

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    Hey there, you have been temporarily banned for a believable claim of account sharing.

    Punishment: Permanent ban.

    Account Sharing
    - The act of sharing the use of your account, sharing account information with any other individual, or the act of logging into or otherwise using an account owned by another person, with or without permission, regardless of whether or not the information was directly or indirectly shared.

    Please be aware that, in some cases as per the discretion of Staff, we reserve the right to respond with less harsh punishment. See Appendix for more information.

    Appendix: Account Sharing -
    This rule was altered in October of 2014 to respond to the growing number of people abusing the ability to share accounts for a variety of purposes that we deemed unacceptable. Eight scenarios for which account sharing will be considered an immediate permanent ban are the following:
    1. Using power-levelling services;
    2. Two or more people taking turns in levelling up a character (i.e. training);
    3. Logging onto someone else's character in order to leech your own;
    4. Removing items from or deleting someone else's character;
    5. Giving an account with a high-levelled character on it to someone else;
    6. Committing a bannable offence (other than just account sharing) on someone else's account;
    7. Wasting Staff time by lying about the account sharing;
    8. Sharing your account details with multiple people.
    In any other situations, the default punishment will be a 30 day ban and potentially a reversal of actions taken during the share, however, this is still subject to Staff discretion and the involved parties may face a permanent ban regardless of their situation not being listed above. Finally, the use of the same account information as other locations such as your personal social medias or any other game servers does not violate this rule, however, any individuals who access your account on the basis of knowledge of account information in other places does. You are responsible for the privacy of your own account information.

    Infractions by Extension: Believable Claim - The act of making any claim or joke to have broken any other rule listed above that we deem believable, including posing, impersonating, or otherwise claiming to be a player who has broken a rule.

    Punishment: Identical to actually breaking the rule.
     
  3. balloon
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    balloon Member

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    Hi, both accounts are mine! I have not shared it with anyone. I apologise if what I said was worded or explained poorly. As I wanted to transit to the first acc and didnt want to use the 2nd acc anymore, I simply wanted to imply that I “asked a friend (whom appeared I owed a favour to and also happen to be over at my place), to come online to free leech (the person is present and uses own laptop to log in and play) to level the character also, and not me using the character at all” when I had to use my 2nd account because I know that sharing account is illegal.

    I sincerely apologise if I appeared as someone who has claimed to break the rules resulting from poorly worded sentences, because that was not my intention at all. I hope you can lift the ban because I’ve made great online friends using my 1st acc and I really want to play with them.

    May I ask if the entire IP address is affected? Because now my brother's account (IGN: duelboi, 1 char) has the issue of 'ID has been deleted or blocked from connection' as well using his own PC.
     
    Last edited: Jul 27, 2021
  4. Dasha
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    Dasha Donator

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    To clarify: the reason for your ban is you claiming to own log-in information to an account that didn't belong to you.

    Yes, your entire IP address is affected and if your brother would like to continue playing MapleRoyals during the IP ban duration he would have to use a different connection.
     
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    balloon Member

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    Hi, I own the account and thus I would know the log in information. May I ask why it seems like I own login information to an account that didnt belong to me? Are there any specifics?
     
  6. Dasha
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    Dasha Donator

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    You claimed to own access to an account that did not belong to you. I am unable to quote what has been said as we would like to keep our report abuse section anonymous.

    With that in mind, the evidence has been reviewed by several staff members including an admin, and it was concluded that a temporary would be appropriate in your situation.

    MapleRoyals Terms Of Service:
    Your 30-day ban will remain and I'm sorry for the inconvenience this may be to you.
     
  7. balloon
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    balloon Member

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    Hi, I really don't remember claiming another's account, but if that is insisted, would it be possible to reduce the 30-day ban to a 2 weeks ban instead? I sincerely apologise and there will be no instance where this will happen again. And would it be possible to unblock the IP address so that my brother can play, because I believe my banned account is sufficient to prevent this violation from happening in future.
     
  8. Dasha
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    Dasha Donator

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    Your apology is greatly appreciated, and yes, unfortunately, that's what the chat logs show.

    I am unable to reduce your ban from a 30-day ban to a 2-week ban or unblock the IP address before the full ban duration is served. Sorry about that.
     

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