Solved [Solution Given] Account deleted/banned upon creation?

Discussion in 'Closed' started by whyisthishappening, Jul 5, 2022.

  1. whyisthishappening
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    whyisthishappening Member

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    Hi. I just downloaded royals, and when I try to sign in (as in before even being able to create a character) I get the "This is an id that has been deleted or blocked from connection".

    It seems my account gets banned before im even able to make it past the log-in screen? Ive tried making two more accounts, same thing happens. I dont have any weird programs running in the background or anything, and have never played here before.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. whyisthishappening
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    whyisthishappening Member

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    I cant submit an appeal as I have no IGNs, I literally dont even have any characters. Never had any. Noone else in my home is playing either. The accounts get banned immediately upon creation
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You can try restart modem/router for a new IP address if you are very sure no one else have played on your network before

    You can still submit a Ban Appeal without IGNs as you would need an account name to login, just need to provide the account name upon GM's request
     
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