Closed account deleted or blocked?

Discussion in 'Ban Appeal' started by SimplyYours, May 19, 2023.

  1. SimplyYours
    Offline

    SimplyYours Well-Known Member

    Your post must be written in this format and posted by the person who owns the account:

    All Your Character Names: Cant remember i think one of them is simplyyours?
    Last thing you did: Haven't logged in, in quite some time
    Why do you think you got banned?: Not sure :/
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional):

    Failure to write your post in this format will result in your ban appeal being closed without staff intervention.

    If you are certain that you did not violate any rules but received the banned message, please restart your router / modem and try again, as you may have been assigned a banned IP address.
     
  2. Bacon
    Offline

    Bacon GM

    Hello,

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:

    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. Tt will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    Good luck!
     

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