Dear GM/ADMIN May i know why is my account is blocked/deleted? Hope you can clarify. The last login approx few years ago, I have all my password / id / and email. IGN: Cant remember Class: Bishop Level: should be around 13x Login: Removed by staff Last thing you did: dont remember Why do you think you got banned?: not sure, as i played normally Ban message when attempting to log in: The is an ID that has been deleted or blocked from connection What GM banned you (optional): not sure Thank you
Unfortunately your account was hacked and we issued a ban to try to prevent further damage being done to it. You’ll have to head on over to the Control Panel and change your account information: https://royals.ms/controlpanel/login We recommend using a unique password/pin/pic that isn’t used elsewhere IE: social media, other games, etc. In addition to the above, please make a post over here at the Support section for the Admins to help you recover the account: https://royals.ms/forum/forums/support-requests.111/ Only the Admins are able to view this thread as it handles sensitive information such as account details and information about yourself. The Admins are also heavily backlogged at the moment so I am unable to give a reasonable timeframe on when to expect a response over there. When you make the post, please include the following: All your character names (IGNs): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played: (If you can’t remember, please try to provide an estimate of when you last played, so the Admins can verify via the logs.) Please do not post any of the above information on this thread as this one is public. The Support Request Forum is private. Once you’ve done those couple of things, please let us know over here on the Ban Appeal and I’ll pass it over to the Admins because they are required for the next step. You are allowed to play on your other accounts, and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there. I’ll move this over to the closed section, you can still respond here if you have any questions. For more information, or inquiries on how this could have happened, please read these posts here that we have made in the past in regards to what happened: https://royals.ms/forum/threads/account-security.184904/ https://royals.ms/forum/threads/account-security-a-reminder.207236/
awwww that's sad. anyway i had already posted in support section. Awaiting admin side to support, thanks alot Bacon !
