Account Disabled

Discussion in 'Closed' started by Catnip, Jan 3, 2016.

  1. Catnip
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    Catnip Member

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    Hey there,

    My account is disabled, what steps can I take to resolve this issue?

    Regards,
    Catnip
     
  2. Andreas
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    Andreas Donator

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    What do you mean disabled?
     
  3. Catnip
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    Catnip Member

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    When I try to log into the game the client never logs me in and sits at the log on screen. I went to royals.ms, logged in, and went to "Character Fixes" where it said temporarily disabled. So I took that to mean that instead of being able to log out my account, the account had been disabled. I've been inactive for a month or two, so it didn't seem too odd.
     
  4. Andreas
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    Andreas Donator

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    Accounts are not disabled.
    Assuming you have not been banned, you have something blocking your connection, like Hotspot Shield, Microsoft Loopback adapter, Hamachi.
     

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