IGN: Nutritious Problem: Account got hacked within 2 months Details: I took a break from playing maple royals for about 2 months. I have been actively voting and accumulating NX but as I went to go check in today to spend the nx, I realized that most of my items, equips, scrolls and all my mesos have been taken away from my characters. This is not due to lack of memory, rather, suspicious activity I presume. Would you mind checking to see if there was any suspicious activity on my account during the last 2 months? Thanks.
I'm very sorry for the delay, someone accessed your account on December 1st, however that person does appear to have known your password beforehand, there are no signs of any server sided issues, and unfortunately because of that we cannot refund you. Can you think of anywhere where you might have used the same password as you did when this happened?
Yea, I played Slimetales last year. And I wanna ask a favour. Could you ban the IP address or the person who hacked the account on December 1st? I would like to see justice please
That's a problem considering they announced having had their database leaked. We of course ban everything related to, or potentially related to this.
