Closed Account hack

Discussion in 'Closed' started by maplecool, Dec 1, 2017.

  1. maplecool
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    maplecool Member

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    IGN: HolyBible, 84YearsAgo
    Problem: My account got hacked
    Detail: In December 1, 2017, I log out my account around 11 am and when i log in back around 2:30 pm, i see all my mesos and some of my equipment are gone. I never change any password and didn't give my password to anyone. Also all my nx is gone too. Is there any way to restore back my account. Please help! Thank You.
     
    Last edited: Dec 5, 2017
    maplecool, Dec 1, 2017
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  2. Stan
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    Stan Donator

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    Do you play any other MapleStory private servers?
     
    Stan, Dec 2, 2017
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  3. maplecool
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    maplecool Member

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    Nope, I only play this server, although i sometimes play GMS
     
    Last edited: Dec 2, 2017
    maplecool, Dec 2, 2017
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  4. Andreas
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    Andreas Donator

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    It appears as an unknown computer did in fact access your account the day before you made this post, however this person had access to your account details.
    I am not able to verify that this was caused by anything other than you having reused your account information, or shared your account details in some way, because of that I am unable to offer to refund you anything you may have a lost.
     
    Andreas, May 22, 2018
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