Account is not a registered ID

Discussion in 'Closed' started by isabelleee, Sep 10, 2015.

  1. isabelleee
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    isabelleee Member

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    Hi, i have problems logging in to the game. I already created an account for ingame and clicked on the activation link but it still shows 'not a registered ID'...
    I've also tried reinstalling the game and disabling my firewall :(

    Am i missing out any steps? Please help. Thank you so much!
     
    Last edited: Sep 10, 2015
  2. Andreas
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    Andreas Donator

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  3. isabelleee
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    isabelleee Member

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    I registered there but it still says the same thing.. :/
     
  4. Andreas
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    Andreas Donator

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    Does your login ID have any signs like dots etc..?
     
  5. isabelleee
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    isabelleee Member

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    Nope! it's all letters
     
  6. Andreas
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  7. isabelleee
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    isabelleee Member

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    Yes Im able to log in
     
  8. Andreas
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    Maybe if you try something simple as restarting your computer and then try again.
     
  9. Andreas
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  10. isabelleee
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    isabelleee Member

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    I've just restarted and tried to log in but seems like it stills doesnt work. :(
    I created under the normal server. I've tried creating another account and the results are still the same..
     
  11. Andreas
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    You are not able to create more than 1 account under the same email, are you using different?
    Was thinking if you didn't fill out the captcha and that the creation never went through.
     
  12. isabelleee
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    isabelleee Member

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    I tried making another one with my second email actually ^^;;
     
  13. Andreas
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    I am able to create accounts, seeing I am not aware of any problems with making accounts.

    Are you sure you downloaded the correct game and not the Beta?

     
  14. isabelleee
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    isabelleee Member

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    Oh! I think i downloaded mine from the beta because the one on the website wasnt working for me. Thank you so much! I'll download this and try it out. Sorry for the trouble ^^
     
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  15. Andreas
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    You must use this page http://royals.ms/?page=download
    You can't download just the client since all your files are wrong.

    Please download the whole setup.
     
  16. isabelleee
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    After i download from that page, it says Error reading setup initializing file though
     
  17. Andreas
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    I would guess the download got corrupted, disable your antivirus and browsers security and download it again.
    Also trying with a different browser might help.
     

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