Closed Account is prohibited

Discussion in 'Ban Appeal' started by SHAOJIAPENG, Jul 9, 2016.

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  1. SHAOJIAPENG
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    SHAOJIAPENG Member

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    Character Name: SHAOPENG
    Last thing you did:At that time I was upgrading brush strange
    Why do you think you got banned?:Equipment is too good to cause the account was banned
    Ban message when attempting to log in:Damage is too high
    What GM banned you (optional):systemprohibit
    System error Cause my account has been banned.
    I hope the administrator can unlock my account
     
    SHAOJIAPENG, Jul 9, 2016
    #1
  2. Tim
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    Tim Administrator

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    what's your living condition / internet connection situation like?
     
    Tim, Jul 11, 2016
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  3. SHAOJIAPENG
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    SHAOJIAPENG Member

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    My life is very good, but my game account can not enter the game can unlock my account?
     
    SHAOJIAPENG, Jul 11, 2016
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  4. Tim
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    Tim Administrator

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    I need more information about how you connect to the internet / if you use any VPN services / how many people share the same internet connection with you
     
    Tim, Jul 11, 2016
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  5. SHAOJIAPENG
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    SHAOJIAPENG Member

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    I am Chinese users have to use VPN connection or my network is very card I do not know if someone else has used my VPN led to my game account is banned
     
    SHAOJIAPENG, Jul 11, 2016
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  6. SHAOJIAPENG
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    SHAOJIAPENG Member

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    I'm using the United States VPN service
     
    SHAOJIAPENG, Jul 11, 2016
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  7. SHAOJIAPENG
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    SHAOJIAPENG Member

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    我用的是美国的VPN
     
    SHAOJIAPENG, Jul 11, 2016
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  8. Tim
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    Tim Administrator

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    While I dont mind unbanning you now keep in mind you're responsible for the connection you play from. Don't use public VPNs because anyone can ruin the game experience for you by using that same connection. You might not be able to get unbanned if this happens repeativly.
     
    Tim, Jul 13, 2016
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    SHAOJIAPENG likes this.
  9. SHAOJIAPENG
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    SHAOJIAPENG Member

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    Grace good
     
    SHAOJIAPENG, Jul 13, 2016
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  10. SHAOJIAPENG
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    SHAOJIAPENG Member

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    you have been disconnected from the login server please try again later
    I still can not enter the game
     
    SHAOJIAPENG, Jul 13, 2016
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  11. SHAOJIAPENG
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    SHAOJIAPENG Member

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    Game account has been unlocked why I entered the game prompt network connection interrupted 。Always repeat
     
    SHAOJIAPENG, Jul 13, 2016
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  12. Tim
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    Tim Administrator

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    you are using a spoofed MAC address which isnt allowed
     
    Tim, Jul 13, 2016
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  13. SHAOJIAPENG
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    SHAOJIAPENG Member

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    What's the cause? MAC address, I recovered.
     
    SHAOJIAPENG, Jul 13, 2016
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  14. Tim
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    Tim Administrator

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    send me an inbox message with your MAC and IP address so I can check that out
     
    Tim, Jul 13, 2016
    #14

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