All Your Character Names: I believe Oxyliquiet, Jimmies and Oxxy. These names used to be in my forum signature so i'm pretty sure those are from the account in question. Last thing you did: No idea, i haven't logged into the account in years. I found a "Verify your PIN reset request" in my mailbox from 02-02-2021 so that is probably around the time i last logged in to play. Why do you think you got banned?: No clue. I read other ban appeals similar to mine where the cause could have been from a possible breached account. So i maybe that is also what is going on my account? Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection. Please check again.
Hello, Unfortunately, it seems that your account was hacked, and was banned to prevent further damage. You will have to go to the Control Panel and change your credentials here: https://royals.ms/controlpanel/login We recommend using credentials unique to MapleRoyals only. You should also make a post in the Support Request forum here: https://royals.ms/forum/forums/support-requests.111/ In your request, please include the following information: All your character names (IGNs): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played*: *Please provide an estimation if unsure Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private. Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of. You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there. I will be closing this report in the meantime, but you can still respond here if you have any questions. Good luck!
