Says, Operation did not complete successfully because the file contains a virus or potentially unwanted software.
Are you talking about installing the game files? Try following the guide: https://royals.ms/forum/threads/making-mapleroyals-an-exception-in-windows-defender.103839/ If it is your browser that is not allowing the download, you'll have to be specific about what browser you're using.
I did everything it said for windows 10 and the virus protection now it says app can’t run on this pc to find a version for your pc, check with software publisher
I had to factory reset it, could that be the issue? I did all the updates it had to offer at the moment
The forum for whatever reason isn’t letting me upload a screen shot gives me again an error message won’t let me do it from my phone either
Also when I initially download and install the setup once’s it’s done and I try to open the game for the first time an error pops up that says. unable to execute file: Shellexecuteex failed; code 193 %1 is not a valid win32 application