Closed BAN APPEAL D/C

Discussion in 'Ban Appeal' started by Miltoni22, Jan 6, 2023.

  1. Miltoni22
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    Miltoni22 Member

    Joined:
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    toptrippleG
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    ppl in the chat telling me to do a ban appeal ?

    All Your Character Names: Rikitaki
    Last thing you did: chilling in FN
    Why do you think you got banned?:
    i am not banned but i D/C
    Ban message when attempting to log in:
    the error says
    "you have been disconected from the login server.
    please try again later."

    what i do.

    i open the file were maple royals is

    right click mapleroyals
    "run as administrator"
    ****login screen open****
    put in password

    enter pic ****
    choose CC 1
    double click my only char
    rikitaki

    put 6 digit pic
    *** ***
    screen goes black
    after around 2 sec.

    screen closes and a small grey pops up.
    "you have been disconected from the login server.
    please try again later"
     
  2. Bacon
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    Bacon GM

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    BaconLord01
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    Hello. Your accounts are not banned. You will probably want to make a thread in this sub-forum after reading the rules (2nd link):

    https://royals.ms/forum/forums/technical-help.6/

    https://royals.ms/forum/threads/read-first-making-a-thread-in-technical-help.178825/

    Here are a few suggestions:

    -Completely remove MapleRoyals from your computer (complete uninstall and delete any old folders). Then reinstall the game and be sure to whitelist the folder that gets created in your anti-virus (Windows Defender or 3rd party if you use one).
    -Ensure that your computer is completely up to date.
    -Open task manager when launching the game and watch your memory usage to ensure that your computer is not capping out and crashing the game.
    -Try connecting from a different network (your phone's hotspot, private VPN (can be a trial since you're testing), etc.).

    I will be closing this thread as your accounts are not banned, but feel free to make a thread in the sub-forum linked above.
     

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