Closed Ban appeal, didn't play for a long time

Discussion in 'Ban Appeal' started by Sivolde, Jul 19, 2021.

  1. Sivolde
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    Sivolde Member

    Hi, I haven't played the game since 2017 and I wanted to play again, but my account seems banned.

    All
    Your Character Names: Atleast Sivolde, I don't remember if I had any other characters
    Last thing you did: I'm not sure, last time I played was in 2017 according to my emails
    Why do you think you got banned?: No idea
    Ban message when attempting to log in: "This ID has been deleted or blocked from connection"
    What GM banned you (optional):

    Thanks in advance for looking into this.
     
  2. Stephen
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    Stephen GM

    Hello,

    I'm going to ask you a few questions to help us determine which path we need to take to solve this issue:

    Do you remember how many accounts you had on Royals?

    Back in 2017 when you played, were you the only person in your household who played? Also, did you play in a place where internet is commonly shared, such as a school dorm, library, or internet cafe?
     
  3. Sivolde
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    Sivolde Member

    Hi,

    As far as I can find I only have 1 account and I'm also the only one playing in my household. I don't think I tried logging in from somewhere else.
     
  4. Stephen
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    Stephen GM

    Okay, thank you for the information.

    It seems your account was permanently banned for major vote abuse. But I will request an Admin to double check this. Please be patient while this is investigated, as it will likely take a few days.
     
  5. Sivolde
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    Sivolde Member

    Alright, thanks for the help.
     
  6. Tim
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    Tim Administrator

  7. Sivolde
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    Sivolde Member

    Hi Tim, thanks for the reply. I have reset my password again, but I had reset my PIN before already. I'm still receiving the same error when trying to login now.
     
  8. Tim
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    Tim Administrator

    you should be able to connect now
     
  9. Sivolde
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    Sivolde Member

    Hi Tim, It works again. Thanks for the help.
     

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