Ban Appeal O.O

Discussion in 'Ban Appeal' started by westcoastipa, May 24, 2014.

  1. westcoastipa
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    westcoastipa Member

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    IGN:westcoastipa
    Last thing you did: Died in a CPQ. Relogged because my character was stuck at the exit screen. Then got ban message trying to relog
    Why do you think you got banned?:No idea
    Ban message when attempting to log in:illegal charging/funding. please contact customer support. your account has been permanently blocked.
    What GM banned you (optional):

    update: my brother just got banned too with the same notification. IGN: extravagant
    only thing I can think of is that we both collected NX today. Myself from my computer and my brother from the phone. My guild mate warned me that something like this might happen. Please help. Thanks in advance <3
     
    Last edited: May 24, 2014
  2. Katsuruka
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    Katsuruka Donator

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    Illegal charging/funding is vote abuse - you'll need to wait for a member of the admin team (Dustin usually deals with these cases) to check this out for you.
     
  3. westcoastipa
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    westcoastipa Member

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    Ok sounds good. I'l' run some errands and keep updated on my phone while I wait. Hopefully he checks it out soon because I know for a fact there was no abuse! :)

    p.s. nice signature, kat! hhahaha
     
    Last edited: May 24, 2014
  4. Dustin
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    Dustin Donator

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    Country Flag:
    Unbanned.
     
  5. westcoastipa
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    westcoastipa Member

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    Just tried logging in and I'm still getting the same ban pop up. If it's normal to not take effect immediately, then excuse my impatience xD
     
  6. Dustin
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    Dustin Donator

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    The reason why the system keeps rebanning you is because your IP is the same as 'register1' till 'register80', which are basically 80 accounts that were used to vote abuse.

    Could you explain to me why?
     
  7. westcoastipa
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    westcoastipa Member

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    I have no idea? o.0 I swear there is no abuse of any kind going on. I just made the account earlier today. You can even check my nx items and storage. Just got the 4k as long along with some nx cards killing a boss near Perion today.

    edit: Just tried again and I'm getting a blocked ID connection followed by a ban with the same initial message :/ Is there anyway this could be on me side? It's just weird to me because mapleroyals was working perfectly fine for me for hours today besides some connectivity issues here and there

    edit: I just made another account to see if I could log in and it worked. So maybe just try the unban again?
     
    Last edited: May 24, 2014
  8. Dustin
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    Dustin Donator

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    Are you using a VPN, or anything else that hides your IP?
     
  9. westcoastipa
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    westcoastipa Member

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    I'm not too sure what kind of software my dad uses for our internet connection. He works from home so I wouldn't doubt that security is on his mind? All we have is a linksys router though lol
     
  10. Matt
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    Matt Administrator

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    Please PM me your MAC address and Public IP address.
     
  11. westcoastipa
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    westcoastipa Member

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    Just saw this. How do I go about finding exactly what you want me to send you, matt? Sorry lol

    edit: Just tried logging in again to see if anything changed. My ban message changed from the original one about charging/funding to the use of third party programs.
     
    Last edited: May 25, 2014
  12. Katsuruka
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    Katsuruka Donator

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  13. westcoastipa
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    westcoastipa Member

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    bump
     
    Last edited: Jun 1, 2014
  14. westcoastipa
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    westcoastipa Member

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    Every account I make gets banned for vote abuse/funding :/ Please help
     
  15. John
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    John Donator

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    You cannot make new accounts to get around your ban. If we find you in game before your ban is lifted, it is considered ban evasion and your ban length will be doubled.
     

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