Closed Ban Appeal- Old Player?

Discussion in 'Ban Appeal' started by Aloha, Jun 9, 2024.

  1. Aloha
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    Aloha Member

    Joined:
    Dec 12, 2015
    Messages:
    8
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    Gender:
    Male
    IGN:
    Aloha
    ALL Your Character Names: Aioha
    Last thing you did: I don't remember, it's been like 9 years lol
    Why do you think you got banned?: Don't remember
    Ban message when attempting to log in: "ID has been deleted or blocked from connection."
     
  2. Bacon
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    Bacon GM

    Joined:
    Apr 13, 2016
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    Gender:
    Male
    Location:
    Baconville, USA
    Country Flag:
    IGN:
    BaconLord01
    Level:
    200
    Guild:
    Tenacity
    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:
    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    I will be closing this report in the meantime, but you can still respond here if you have any questions.

    Good luck!
     
  3. Aloha
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    Aloha Member

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    Aloha
    Hi Mr. Bacon,

    Thank you for your help! I made a support thread and I also changed my password. Please let the admins know if they can follow up when they have time.

    Much thanks and best regards,
    David
     
    Last edited: Jun 9, 2024

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