Closed Ban appeal

Discussion in 'Ban Appeal' started by Ashnooe, Mar 2, 2018.

  1. Ashnooe
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    Ashnooe Well-Known Member

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    Character Name : Ashnooe

    Last thing you did : I forgot.

    Why do you think you got banned? : I can not think of anything.


    Ban message when attempting to log in : Unable to cannect to the game server . Has been repeated.

    What GM banned you (optional): I have no idea.
     
  2. Tim
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    Tim Administrator

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    you're not banned, have you updated the game since feb 23rd?
     
  3. Ashnooe
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    Ashnooe Well-Known Member

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    I have updated to the latest version.
     
  4. Tim
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    Tim Administrator

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    do you have any virtual machines / unused network adapters that add MAC addresses to your MAC?
     
  5. Ashnooe
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    Ashnooe Well-Known Member

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    Sorry I can not understand what you're talking about....
     
  6. Tim
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    Tim Administrator

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    every connection has a MAC and IP address
    the IP address is the internet connection you use to connect to mapleroyals, the MAC connection comes from your computer. Some computers have software that adds multiple MAC addresses to your connection. Most of these MAC addresses are banned due to hackers connecting with similar software (virtual PCs, network adapters, VPNs) and cannot be used thus they will have to be disabled in order for players to play with their own MAC and IP address
     
  7. Muff
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    Muff Donator

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    @Ashnooe are you still having problems connecting?
     
  8. Ashnooe
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    Ashnooe Well-Known Member

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    yes !

    System ...
    Compatibility has been tried...
    Network DHCP is invalid
    Tried school network
    (Mobile phone network is normal but the delay is serious)
    Ipconfig / release, ipconfig / renew, ipconfig-flushdns not helpful
    The main program re-downloads the correct file name (MapleRoyals.exe)
    Not using VPN
    Hamachi not used
    Reopen the computer and reconnect the network

    What else can I try ?
     

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