Closed Ban appeal

Discussion in 'Ban Appeal' started by Insomaniac, Apr 23, 2018.

  1. Insomaniac
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    Insomaniac Active Member

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    Last thing you did: Dont remember , maybe doing opq on my 2nd account
    Why do you think you got banned?: No idea
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    Cant get past character select screen on none of my accounts. I keep receiving "unable to connect to the game server". I have not played for over a year i think. Not using any VPN.
     
  2. Muff
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    Muff Donator

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    You are not banned. I would suggest try rebooting your PC and modem. Try connecting after that.
     
  3. Insomaniac
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    Insomaniac Active Member

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  4. Tim
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    Tim Administrator

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    can you send me an inbox message with your MAC and IP address
     
  5. Tim
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    Tim Administrator

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    do you have any unused network adapters active on your pc? your mac, ip and account arent banned
     
  6. Insomaniac
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    Insomaniac Active Member

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    I used to have other network adapter that installed itself with android emulator but uninstalling it didnt help.
     
  7. Tim
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    Tim Administrator

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    have you disabled them as well?
     
  8. Insomaniac
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    Insomaniac Active Member

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    I removed it from my pc and cleaned registry. The only one left is local area connection wich i assume is my net card.
    I also uninstalled all online tools like gameranger and tunngle and flushed dns.
    The only thing i didnt try yet is using vpn.
    On the side note , i tried using other maplestory private server and it works normally.
    Also the last time i played the game version was still in 0.6* i think, and now its 0.83. Could it be some version conflict? From what i noticed people who havent played for a long time have this login problem.
    The other thing is my isp never allowed me to open ports so i cant use services like hamachi to host servers. I also used to have problems with joining servers that require those services like gameranger. Dunno if it matters in this case and why it would be suddenly required to play, alas its best to leave all info i have.
     
  9. Tim
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    Tim Administrator

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    I havent heard of conflicts because we updated our game version
    make sure you dont have any other mac addresses active as your account, mac and ip address arent banned
     

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