Closed Ban Appeal

Discussion in 'Ban Appeal' started by qkrcks18, Mar 14, 2020.

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  1. qkrcks18
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    qkrcks18 Member

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    Character Name:

    DWlGHT , c0r0navirus

    Last thing you did:

    Yesterday - I made this thread : https://royals.ms/forum/threads/cannot-access-to-webpage-and-game.151963/
    Today - I installed free VPN first and checked whether the website and game clients are approachable; I did not want to spend money unless it works. It succeeded. Therefore, I bought VPN and tried to open the game. I could start the game but the account is locked :(

    Why do you think you got banned?:
    As written in the one of the comments in https://royals.ms/forum/threads/cannot-access-to-webpage-and-game.151963/, I tried to ask my brother to check whether my account was locked at that moment. Probably, the trial to log in my account by someone else would be the reason. But, this was not intentional nor a trial of hacking.

    Ban message when attempting to log in:

    This is an ID taht has been deleted or blocked from connection. Please check again.

    What GM banned you (optional):
     
  2. Gert
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    Gert GM

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    So you had your brother log into your account for you to see if you were banned?
     
  3. qkrcks18
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    qkrcks18 Member

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    Yes, because I was not sure whether the connection problem is caused by the ban or the Internet provider. I was just trying to find what was happening to me and did not want to him to play my character.
     
  4. qkrcks18
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    qkrcks18 Member

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    As I mentioned in my previous thread, I thought it would be ok :( and sorry for all of my trials.
     
  5. Gert
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    Gert GM

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    I see. Well the good news is that you aren’t banned and it is just a connection issue that we can’t do much about on our end.

    But you know that in the terms and conditions it specifically says not to share your account information with anyone because it will fall under an account sharing ban.
     
  6. Gert
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    Gert GM

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    Could you please change your account details so your brother doesn’t know them anymore?
     
  7. qkrcks18
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    qkrcks18 Member

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    Yes, I will! Thank you. I can log in to my account now!
     

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